At BlissBeautyPlus, customer satisfaction is important to us. Due to the nature of our beauty and cosmetic products, we have the following return/exchange policy in place to ensure the safety and quality of all items.

Returns & Exchanges
For hygiene and safety reasons all cosmetics ie. lip glosses, lashes and other personal care products are non-refundable and non-returnable once purchased.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. Kindly provide:
• Clear photos of the item received
• A brief description of the issue
Once reviewed and approved, we will offer a replacement, exchange or store credit where applicable.

Order Cancellations
Orders may only be cancelled before they have been processed or shipped. Once an order has been dispatched it cannot be cancelled.

Refunds
Refunds are only issued in cases where:
• An item is unavailable after payment has been made.
• We are unable to fulfill your order.
• A refund has been approved following our review of a damaged or incorrect item claim.
Approved refunds will be processed through the original payment method within 5–10 business days.